Pato Molina, the chief technology officer of Belo, a fintech company based in Argentina, has raised serious concerns regarding Anthropic's chatbot Claude after it disabled over 60 accounts without warning. Molina expressed frustration over the lack of explanation for the shutdown, which he described as a significant operational disruption for his team. He shared a screenshot of the communication from Anthropic, which stated that their automated systems detected violations of usage policies, leading to the revocation of access. Although access was later restored due to a false positive, Molina emphasized the risks of relying solely on a single AI provider and criticized the appeal process as inadequate. He noted that this incident left many employees without access to essential tools, highlighting the need for companies to diversify their AI usage to prevent similar issues. The situation has sparked discussions on social media about the reliability and transparency of AI service providers, with users sharing their own negative experiences and expressing concerns about the policies enforced by such companies.