Meta has reported a significant security breach affecting over 20,000 Instagram accounts due to a vulnerability in its AI-driven High Touch Support (HTS) system. Attackers exploited this flaw to reset passwords without verifying the associated email addresses, allowing unauthorized access to accounts. The breach reportedly began on April 17, and Meta confirmed the issue on May 31, 2026. While the company has not specified the exact personal information accessed, it noted that attackers could have obtained users' contact information, social media content, and account activity. In response, Meta has disabled the HTS tool, secured the compromised accounts, and mandated password resets for affected users. Additionally, the company is reviewing similar account recovery processes across its platforms to prevent future incidents. This breach follows a history of fines against Meta for inadequate data protection, highlighting ongoing challenges in securing user information.