Public confidence in the police and criminal justice system in New South Wales has significantly declined, reaching its lowest point in over a decade. A survey conducted by the Bureau of Crime Statistics and Research revealed that only 54% of respondents felt the system effectively brought offenders to justice, while merely 34% believed it adequately addressed victims' needs. The decline in confidence is particularly pronounced in attitudes towards the NSW Police, with trust in their ability to meet victims' needs falling from 70% to 56% between 2019 and 2025. Factors contributing to this erosion of trust include the enforcement of pandemic restrictions, increased media scrutiny of police actions, and heightened concerns regarding domestic violence and youth crime. Interestingly, many respondents perceived a rise in property crime, although actual statistics indicate a significant decline. BOCSAR executive director Jackie Fitzgerald emphasized the importance of public perception in maintaining community safety and trust. In response, a spokeswoman for the NSW Police acknowledged the challenges of policing and affirmed their commitment to improving community engagement and meeting public expectations.