Workday Expands Workforce and AI Investments in India
Workday to keep expanding Indian workforce, deepen AI investments, executive says
Image: The Economic Times
Workday, a human resources and enterprise software company, plans to continue expanding its workforce in India, which has more than 1,300 employees. The company aims to deepen its investments in artificial intelligence, leveraging India's skilled workforce to enhance operations and customer services.
- 01Workday's workforce in India has more than doubled to approximately 1,300 employees in the past 12 to 14 months.
- 02The company is planning to open new offices in Delhi and Bengaluru, although no timeline has been provided.
- 03Workday serves over 1,800 customers in India, including major companies like Target, Netflix, and Nvidia.
- 04AI agents deployed by Workday are helping automate tasks in payroll, hiring, finance, and expense management, significantly reducing hiring times.
- 05Global centers in India are increasingly hiring for roles focused on generative AI and automation.
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Workday, a prominent human resources and enterprise software company, has announced plans to sustain its workforce expansion in India, which has seen its employee count grow to approximately 1,300 over the last year. The company is capitalizing on India's large pool of skilled workers and lower operating costs, with plans to open new offices in Delhi and Bengaluru. Currently, Workday operates in Mumbai and two other cities, and serves over 1,800 customers in India, including major firms like Target, Netflix, and Nvidia. Sunil Jose, president of Workday India, emphasized the company's commitment to maintaining its hiring pace but did not specify a timeline for the new office openings. The firm is also deepening its investments in artificial intelligence (AI), focusing on automating internal operations and enhancing customer-facing products. AI agents are increasingly being deployed to streamline payroll, hiring, finance, and expense management processes, with some customers reportedly reducing hiring times by 70%. This strategic move comes as global centers in India ramp up hiring for advanced AI and data skills, despite concerns about the impact of AI on traditional business models.
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The expansion of Workday's workforce and investments in AI could create more job opportunities in India, particularly in high-value technology and data roles.
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