LPG Providers Warn Customers About Delivery Authentication Code Scams
‘Share LPG delivery message only after...’: HPCL, Indian Oil and Bharat Petroleum issue warning for customers
Mint
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Hindustan Petroleum Corporation Limited (HPCL), Indian Oil, and Bharat Petroleum have issued warnings about scams involving the Delivery Authentication Code (DAC) for LPG cylinder deliveries. Customers are advised to verify messages before sharing their DAC to avoid falling victim to fraud.
- 01Scammers are exploiting the Delivery Authentication Code (DAC) for LPG deliveries.
- 02Customers should verify the sender of messages before sharing their DAC.
- 03HPCL, Indian Oil, and Bharat Petroleum emphasize that their representatives will never ask for OTPs over calls or messages.
- 04The DAC should only be shared after receiving the LPG cylinder.
- 05Digital booking options for LPG refills are available to enhance customer safety.
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Hindustan Petroleum Corporation Limited (HPCL), Indian Oil, and Bharat Petroleum have raised alarms regarding the misuse of the Delivery Authentication Code (DAC) by cyber fraudsters. These companies have advised customers to be cautious when sharing their DAC, which is essential for confirming successful LPG cylinder deliveries. HPCL specifically highlighted that genuine messages will come from the official sender name 'VM-HPGASc' and contain a 4-digit OTP. They urged consumers to be wary of any messages that appear urgent, unfamiliar, or deviate from the official format. The companies reiterated that their representatives will never request OTPs through phone calls or suspicious links. Customers are encouraged to share their DAC only after the cylinder has been delivered, ensuring a safer delivery experience. Additionally, consumers are advised to utilize digital platforms for booking LPG refills, such as the IndianOil ONE App or Bharat Bill Payment System, to further enhance their security.
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These guidelines help protect consumers from financial loss due to scams, ensuring safer transactions.
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