Greater Chennai Corporation to Deliver Birth Certificates via WhatsApp
GCC to send birth certificates to parents directly on WhatsApp from next week
Image: The Times Of India
The Greater Chennai Corporation (GCC) will begin sending birth certificates directly to parents via WhatsApp from next week. This new service, linked to the GCC's chatbot, aims to streamline the process of obtaining birth certificates, which currently requires manual downloads through the Namma Chennai app or the GCC website.
- 01The GCC issues approximately 300 birth certificates daily.
- 02Parents will receive birth certificates in PDF format on their registered mobile numbers.
- 03The GCC plans to expand this service to include automated death certificates in the future.
- 04Residents have requested a digital portal for submitting corrections to names, currently requiring physical visits to health offices.
- 05The Namma Chennai app is facing glitches, prompting calls for an upgrade to improve accessibility and service functionality.
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Starting next week, the Greater Chennai Corporation (GCC) will implement a new service allowing parents to receive their child's birth certificate directly via WhatsApp. This initiative, linked to the GCC's chatbot number 9445061913, aims to simplify the process, which previously required parents to manually download certificates through the Namma Chennai app or the GCC website. Currently, the GCC issues around 300 birth certificates each day, and this new system will send the certificates in PDF format to the mobile numbers registered by parents. In addition to birth certificates, the GCC plans to extend similar automated services to death certificates in the near future. However, residents have voiced concerns about the need for a new digital portal to facilitate corrections and omissions in names, as the current process requires physical visits to divisional health offices. Civic activists have also highlighted issues with the Namma Chennai app, which has been experiencing glitches, hindering access to services. Calls for an upgrade to the app have been made to ensure all services are easily accessible.
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This new service will significantly ease the process for parents in Chennai, eliminating the need for manual downloads and physical visits to obtain birth certificates.
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