Dakshin Haryana Bijli Vitran Nigam Limited (DHBVN) has initiated a new service that allows consumers in Haryana, India, to receive their electricity bills through WhatsApp, enhancing service accessibility. The detailed PDF bills will be sent automatically to registered mobile numbers that support WhatsApp. Vikram Singh, the managing director of DHBVN, emphasized the importance of this rollout for consumer convenience, instructing officials to promote the service widely. In February and March, DHBVN successfully delivered 2.06 million bills via WhatsApp, significantly improving the efficiency of bill distribution and addressing previous complaints about non-receipt. Additionally, consumers can utilize the official WhatsApp number, +91 8813999708, to register complaints and issues related to their electricity service, streamlining the grievance redressal process. This digital initiative is expected to reduce the need for consumers to visit sub-division offices for bill-related inquiries.