CBSE Class 12 Portal Faces Ongoing Payment Issues Amid Complaints
‘Portal working, but payment not reflecting’: CBSE Class 12 answer-book copy glitch enters day 3
Image: The Indian Express
The Central Board of Secondary Education (CBSE) is facing significant complaints regarding its post-result services portal for Class 12 students, which has been plagued by technical glitches and payment issues since its launch on May 19. Despite claims of functionality, many students report ongoing problems with accessing the portal and confirming payments, leading to frustration and a deadline extension until May 23 for applications.
- 01The portal for obtaining scanned copies of evaluated answer books was launched on May 19, but has faced multiple technical failures.
- 02CBSE extended the application deadline for scanned copies from May 22 to May 23 due to ongoing issues.
- 03As of May 20, CBSE reported that over 127,000 applications had been successfully submitted within hours of the portal opening.
- 04Students are reporting that payments are being deducted from their accounts without confirmation of success on the portal.
- 05The application process for verification of marks and revaluation is set to begin on May 26 and will continue until May 29.
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The Central Board of Secondary Education (CBSE) is grappling with ongoing issues related to its post-result services portal for Class 12 students, which has been marred by technical glitches and payment failures since its launch on May 19. Students have expressed frustration as they faced difficulties accessing the portal, encountering repeated 'service unavailable' messages and login failures. Despite CBSE's assurances that the portal was 'fully functional' by May 20, students continued to report problems, particularly with the payment gateway. Many claimed that while payments were deducted from their accounts, the portal displayed messages indicating payment failures. In response to these issues, CBSE extended the deadline for applications for scanned copies of evaluated answer books to May 23. As of the evening of May 20, the Board reported that over 127,146 applications had been successfully submitted, but complaints persisted regarding payment confirmations. The application process for verification of marks and revaluation is scheduled to commence from May 26 to May 29.
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The ongoing technical issues with the CBSE portal affect students' ability to access their evaluated answer books and may delay their revaluation processes.
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