Patients at the Trauma Centre of King George’s Medical University (KGMU) in Lucknow, Uttar Pradesh, India, are facing ongoing difficulties due to delays in ambulance services for transferring patients between departments. On Tuesday, numerous patients and their attendants reported waiting for hours without receiving an ambulance, leading them to resort to e-rickshaws for transport. This situation has particularly impacted elderly and post-operative patients, causing significant discomfort and hardship. KGMU spokesperson Professor KK Singh stated that the university operates 17 ambulances and eight golf carts for patient transfers but acknowledged that many attendants prefer using their own vehicles. He explained that increasing the number of ambulances could lead to logistical challenges given the hospital's heavy patient load. Despite these claims, attendants have voiced concerns about the frequent unavailability of ambulances, questioning the hospital's management system. The Trauma Centre, which has 491 beds and serves over 450 patients daily, mandates that patients be shifted free of charge via hospital ambulances upon doctors' recommendations. However, many attendants report that their requests often go unanswered.