Fraudulent Call Centre in West Delhi Busted, Two Arrested
Fake call centre that ran roadside assistance fraud busted, two held
Hindustan Times
Image: Hindustan Times
A fraudulent call centre in Ranjit Nagar, West Delhi, was dismantled, leading to the arrest of two proprietors and ten tele-callers. The operation sold fake roadside assistance policies, charging customers between ₹3,000 and ₹4,000 for non-existent services, leaving them without support during emergencies.
- 01Two individuals arrested for running a fake call centre in West Delhi.
- 02The call centre sold fraudulent roadside assistance policies.
- 03Customers were charged ₹3,000 to ₹4,000 for the policies.
- 04The operation lasted for six months before being uncovered.
- 05Police recovered evidence including fake policy cards and customer data.
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In a significant crackdown, police in West Delhi apprehended two individuals, Sourabh and Shahnawaz, aged 28, for operating a fraudulent call centre named 'RD Services' that sold fake roadside assistance policies. The operation was based in Ranjit Nagar and involved ten tele-callers who contacted potential customers, offering immediate assistance for vehicle-related emergencies across India. Customers were charged between ₹3,000 and ₹4,000 for these policies, which were delivered via cash on delivery. However, once the payment was made, the customers received no assistance as their calls were ignored. The police registered a case of cheating and forgery under sections 318 and 336 of the Bharatiya Nyaya Sanhita (BNS) and seized various items, including a computer system, fake policy cards, and customer data sheets, from the premises. The operation had been active for approximately six months before the police intervention.
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This operation highlights the risks consumers face from fraudulent services, emphasizing the need for vigilance when purchasing assistance policies.
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