CBSE Launches Support Helpline for Class 12 Students Amid Evaluation Concerns
CBSE Introduces Support Helpline For Class 12 Evaluation Complaints 2026
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The Central Board of Secondary Education (CBSE) has introduced a support helpline for Class 12 students dissatisfied with their 2026 exam results. The board reassured students about the transparency of the On-Screen Marking (OSM) system and provided multiple support options, including mark verification, access to evaluated answer sheets, re-evaluation, and tele-counseling services.
- 01CBSE has reintroduced the On-Screen Marking (OSM) system for the 2026 exams to ensure fairness in evaluation.
- 02Students can verify their marks, access evaluated answer sheets, and request re-evaluation.
- 03A dedicated tele-counseling helpline (1800-11-8004) is available to assist students feeling stressed or uncertain about their results.
- 04The CBSE emphasized that alternative answering methods are considered in the evaluation process.
- 05The board is committed to addressing every concern raised by students regarding their exam results.
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In response to student anxiety regarding the 2026 Class 12 exam results, the Central Board of Secondary Education (CBSE) has launched a support helpline and clarified the evaluation process. The board reassured students that the On-Screen Marking (OSM) system, reintroduced this year, is designed to maintain fairness and transparency in grading. CBSE highlighted that experienced subject teachers prepare the official marking scheme, and alternative answering methods are also taken into account to ensure no student is disadvantaged. To assist students, CBSE has implemented various support measures, including mark verification, access to evaluated answer sheets, and a re-evaluation process. Additionally, a tele-counseling service is available at 1800-11-8004, allowing students to seek guidance and support during this stressful period. The board emphasized its commitment to addressing all student concerns and ensuring they feel supported throughout the post-result process.
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This initiative aims to alleviate stress among students and provide clarity on their evaluation concerns, fostering a supportive environment during a critical academic period.
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