GOG has publicly apologized for a newsletter that included distinct Nazi runes, such as the Sonnenrad and the SS double Siegrune, in its subject line. The company stated that this was not a minor oversight but a significant error. In their apology posted on X, GOG explained that the mistake arose from a series of missteps, including the incorrect visual placement of the runes, the use of the wrong logo for the game 'The End of the Sun', and a failure to check how the newsletter displayed on mobile devices. GOG also noted that feedback from their German quality assurance team was not adequately incorporated into the multilingual versions of the newsletter. While GOG expressed regret and stated that they stopped the mailout upon noticing the error, the apology did not clarify how the Nazi symbols were included in the first place. The company has pledged to revise its review process to implement more checks to avoid such incidents in the future, acknowledging the clear and harmful associations of the symbols used.