The Karnataka government has mandated that all field staff of the Energy Department, including employees from various power supply companies like BESCOM and HESCOM, wear uniforms and display official identity cards while on duty. This decision, prompted by rising incidents of impersonation, aims to enhance public trust and mitigate fears among consumers. A notable incident in Hubballi involved a man posing as a bill collector, which raised alarms about the authenticity of department personnel. In response, the Energy Department has issued strict guidelines for staff appearance and behavior, emphasizing the importance of instilling confidence among the public. Additionally, the government plans to launch awareness campaigns across the jurisdictions of electricity supply companies to educate consumers on how to verify the identity of genuine employees. These initiatives are expected to reduce incidents of fraud and enhance the overall safety and trust in the services provided by the Energy Department.