Steven Bartlett, a British entrepreneur and founder of FlightStory, recounted a significant hiring experience that has gained traction in professional circles. He hired an employee with a two-line CV and no formal work experience, focusing on the candidate's emotional intelligence and interpersonal skills rather than traditional qualifications. Bartlett noted that the candidate's respectful behavior towards the building's security guard and her candid approach during the interview showcased her strong character. After the interview, she proactively researched a question she struggled with and sent a detailed email response, along with personalized thank-you notes, demonstrating her initiative and professionalism. Reflecting on her performance six months later, Bartlett stated, “She’s one of the best hires I’ve ever made.” This experience reinforced his belief in hiring for qualities like ambition and emotional intelligence, which he argues are harder to teach than technical skills. His LinkedIn post sparked widespread discussion, with many professionals agreeing that character and cultural fit are crucial in hiring, often more so than technical skills.