Nagpur Lawyer Accuses IndiGo of Violating DGCA Guidelines by Separating Family on Flight
‘Severe Mental Agony’: Nagpur Lawyer Accuses IndiGo Of Seating 3-Year-Old Away From Parents Despite Paying ₹43,900 For Tickets
News 18
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A lawyer from Nagpur has accused IndiGo of seating his 3-year-old child away from parents during a flight from Bagdogra to Kolkata, despite paying ₹43,900 for tickets. He claims this caused emotional distress and violated DGCA guidelines requiring children to sit with a guardian on the same booking.
- 01IndiGo allegedly seated a 3-year-old child away from parents during a flight.
- 02The lawyer claims this violated DGCA guidelines on child seating.
- 03The incident has sparked a debate on airline seat allocation policies.
- 04IndiGo has attempted to contact the lawyer for resolution.
- 05Social media reactions highlight concerns about airline practices affecting families.
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A Nagpur-based lawyer, Gaurav Mishra, has accused IndiGo (InterGlobe Aviation Ltd) of causing emotional distress by seating his 3-year-old child separately from parents on a flight from Bagdogra to Kolkata. Despite paying ₹43,900 for three tickets, the family received random seats, contrary to the Directorate General of Civil Aviation (DGCA) guidelines that stipulate children under 12 must sit with a parent or guardian. Mishra's LinkedIn post highlighted the issue, stating that the airline's actions were an unfair trade practice and led to 'severe mental agony' for the family. The incident has ignited discussions online regarding the airline's seating policies and whether families are pressured to pay extra for seat selection to ensure they sit together. IndiGo responded to the complaint, expressing a desire to resolve the issue, while social media users criticized the airline's practices and raised concerns about passenger safety and child welfare.
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This incident raises concerns about airline policies affecting family travel, potentially leading to changes in how airlines handle seat allocations for families.
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