OpenAI introduced workspace agents in ChatGPT on April 22, 2023, marking a significant advancement in AI capabilities. Unlike traditional chatbots, these agents are designed to perform tasks autonomously, enhancing team collaboration by automating complex workflows. They can integrate with tools like Slack and email, allowing them to operate in the background and manage tasks without constant user input. Users can create these agents by describing workflows in natural language, making it accessible for teams to automate repetitive tasks. OpenAI ensures that organizations maintain control over these agents, with features that allow for data access management and compliance tracking. The launch positions OpenAI at the forefront of the emerging agentic AI category, which focuses on systems that actively perform tasks rather than merely assist users. This innovation could significantly reduce manual efforts across various industries, from sales to finance, streamlining processes that previously required substantial time and oversight.