During a thrilling overtime match between the Miami Heat and Charlotte Hornets, Amazon Prime Video faced a significant technical issue, cutting out for nearly two minutes and displaying a message about 'technical difficulties.' This disruption occurred just as the game's commentator was cut off, leading to viewers missing crucial moments, including a score by Hornets player LaMelo Ball. The outage prompted immediate backlash from fans, including NBA star LeBron James, who took to social media to voice his disbelief and frustration. Prime Video, which had exclusive rights to stream the game, stated that the outage was due to a 'hardware failure in our production truck' and assured fans that they are conducting a thorough review to understand the cause. The incident has sparked outrage among fans, with some even contemplating legal action against the streaming service for the disruption.