Uber Expands into Hotel Bookings and AI Voice Features to Become a Super App
Uber enters hotel business, adds AI voice booking in push to become a ‘super app’
The Indian Express
Image: The Indian Express
Uber is enhancing its app to allow users to book hotels, partnering with Expedia Group for access to over 700,000 hotels. The company is also introducing AI voice booking features and plans to launch vacation rentals, aiming to transform into a comprehensive travel service.
- 01Uber now allows hotel bookings through its app, partnering with Expedia Group.
- 02Users can access over 700,000 hotels and utilize various filters for selection.
- 03AI voice booking features are being introduced for ride reservations.
- 04Uber One members receive discounts and credits, boosting subscription growth.
- 05The move positions Uber against competitors like Airbnb and Booking Holdings.
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Uber announced significant updates at its Go-Get event in New York, allowing users to book hotels directly through its app via a partnership with Expedia Group, offering access to over 700,000 hotels. Users can filter options based on price, ratings, and amenities. CEO Dara Khosrowshahi emphasized that Uber is evolving into a comprehensive app for various services. Additionally, Uber is introducing AI-powered voice booking for rides, enhancing user convenience. The Uber One subscription service, priced at $9.99 per month, offers members a 20% discount on select hotels and 10% back in credits. This expansion into hotel bookings and AI features positions Uber to compete with platforms like Airbnb and Booking Holdings, as it aims to become a one-stop travel service. The company is also set to launch vacation rentals with Vrbo later this year, further broadening its offerings.
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This expansion will provide users with more travel options directly within the Uber app, enhancing convenience and potentially lowering costs for hotel bookings.
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