Addressing Workplace Conduct: Beyond Compliance to Culture
The gaps in workplace conduct beyond POSH, despite robust frameworks
Business Standard
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Recent allegations of sexual harassment at major Indian firms, including Tata Consultancy Services (TCS) and Infosys, highlight persistent gaps in workplace conduct despite established policies. While companies emphasize a commitment to preventing harassment, implementation varies, revealing a need for cultural integration and consistent enforcement of behavioral standards across all locations.
- 01Recent harassment allegations at TCS and Infosys underscore gaps in workplace conduct policies.
- 02TCS reported 125 sexual harassment complaints in FY25, a rise from 110 in FY24.
- 03Only 38% of IT employees feel comfortable reporting inappropriate behavior.
- 04Companies are urged to translate policies into daily behaviors and establish micro-rules.
- 05Real change requires embedding conduct into organizational culture rather than merely compliance.
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Recent controversies, including allegations of sexual harassment at Tata Consultancy Services (TCS) and Infosys, have spotlighted the challenges companies face in embedding acceptable workplace conduct. Despite robust frameworks like the Prevention of Sexual Harassment (POSH) Act, gaps between policy and practice remain evident. In FY25, TCS reported 125 sexual harassment complaints, an increase from 110 the previous year, with 78 cases upheld. Similarly, Infosys saw complaints rise to 103 from 98. A survey revealed that only 38% of IT employees felt comfortable raising concerns about inappropriate behavior, indicating a significant gap in workplace culture. Experts suggest that while companies have policies in place, translating these into daily behaviors is crucial. Many firms are now focusing on defining 'micro-rules' to guide acceptable conduct, emphasizing the importance of leadership in setting a consistent tone across all locations. Real change, experts argue, will only occur when companies integrate conduct into their organizational culture rather than treating it as a compliance issue.
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The ongoing issues of workplace conduct could affect employee morale and retention, as well as the overall company culture.
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