Review of Ring's Familiar Faces Feature: A Game-Changer Tied to Subscription Costs
There are no strangers at my front door — but Ring's Familiar Faces feature would be better if it weren't tied to its Pro tier

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Ring's Familiar Faces feature, currently in beta, offers facial recognition for known and unknown visitors but is only accessible through the Pro subscription service. The feature enhances home security by identifying faces captured by the Ring Video Doorbell, although its effectiveness varies. Users may find the subscription cost prohibitive.
- 01Familiar Faces requires at least an HD-grade Ring doorbell for optimal performance.
- 02Facial recognition data is processed in the cloud, with the ability to delete identified faces at any time.
- 03The feature allows users to label faces, but its recognition accuracy can vary, especially for non-family members.
- 04Access to Familiar Faces is limited to Ring's Pro subscription service, costing $20 per month.
- 05Users can view a history of identified faces, but Alexa integration does not support specific face queries.
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Ring's Familiar Faces feature, still in beta, is a promising addition to its smart home security offerings, enabling users to identify known and unknown visitors via facial recognition. However, it is only available through the Pro subscription service, which costs $20 per month. The feature requires at least an HD-grade video doorbell, with recommendations for higher-end 4K models for optimal performance. Once activated, the doorbell captures faces and allows users to label them, although the recognition accuracy may vary. For instance, while family members were often correctly identified, the mailman was not consistently recognized. Importantly, all facial data is encrypted and processed in the cloud, with users having the option to delete identified faces. Despite its potential, the subscription cost may deter some users, particularly those who prefer not to engage in ongoing expenses for smart home features.
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The Familiar Faces feature enhances home security by allowing users to identify visitors, which could lead to increased safety and peace of mind.
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