Air India Responds to Controversy Over Cabin Crew Bindi Guidelines
Air India clarifies on βno bindiβ policy for crew with same argument as Lenskart
Hindustan TimesImage: Hindustan Times
Air India has faced backlash for its cabin crew grooming guidelines that restrict the wearing of bindis, similar to a recent controversy involving eyewear retailer Lenskart. The airline clarified that the circulating guidelines are outdated and that employees can wear bindis, though with specific restrictions.
- 01Air India's cabin crew guidelines sparked public outrage regarding bindi restrictions.
- 02The airline clarified that the guidelines circulating online are outdated.
- 03Employees are allowed to wear bindis, but with specific conditions.
- 04Lenskart faced similar backlash for banning bindis while allowing hijabs.
- 05Both companies have since updated their policies to reflect current practices.
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Air India is under scrutiny for its internal grooming guidelines for cabin crew, which surfaced online and included restrictions on wearing sindoor, tikka, or bindis. While the guidelines specified that a 5mm bindi could be worn with sarees, it was prohibited with the Indo-Western uniform. An Air India spokesperson clarified that the circulated document is outdated and that employees have the choice to wear bindis. This incident parallels a recent controversy faced by eyewear retailer Lenskart, which also issued a style guide that banned bindis but allowed hijabs. Following public backlash, Lenskart's CEO Peyush Bansal apologized and confirmed that the outdated document did not reflect the company's current policy, which now permits all forms of religious expression, including bindis and tilak. Lenskart has since updated its guidelines to allow for cultural and religious marks.
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The clarification from Air India may restore confidence among employees regarding their ability to express cultural identity through attire.
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