As Eid Al Adha 2026 approaches, shopping in the UAE is set to peak, with residents preparing for clothing purchases, travel bookings, and hosting guests. However, many shoppers are unaware of their rights under Federal Law No. 15 of 2020, which was amended by Federal Decree-Law No. 5 of 2023. This law ensures that consumers can claim refunds or replacements for defective products, regardless of store policies. If a product has the same defect three times within a year, a full refund or replacement is mandatory. Additionally, if repairs exceed seven days, consumers are entitled to a temporary replacement. The law also mandates that retailers cannot impose extra fees for credit card payments. Services such as beauty treatments and home maintenance are similarly protected, allowing consumers to seek redos or refunds for unsatisfactory service. Online travel bookings made through registered platforms in the UAE are also safeguarded, requiring clear disclosure of cancellation policies. Shoppers are cautioned against online fraud, especially from unverified sellers. Complaints regarding violations can be lodged with the Ministry of Economy or through designated consumer rights portals.