Mayor Domenic J. Sarno of Springfield has expressed his frustration over ongoing disturbances caused by large groups of teenagers at Union Station, which he witnessed firsthand. He is calling for an end to the fare-free busing program initiated by the Pioneer Valley Transit Authority, attributing the rise in unruly behavior to this initiative. Sarno stated that the safety of commuters is paramount, and he proposes that instead of free rides, vouchers should be provided to assist struggling families. Recent police statistics indicate a significant number of calls for service, with 225 incidents reported in May alone, leading to multiple arrests. The mayor emphasized a zero-tolerance policy for disturbances, suggesting that offenders would face immediate consequences. Additionally, he noted the financial burden of security at Union Station, which exceeds $1 million annually, as efforts continue to ensure a safe environment for all users of the transportation hub. The city officials are urging parents to help mitigate the issue, highlighting the need for community involvement in addressing the behavior of the youth.