Indians are voicing their dissatisfaction with VFS Global, a visa outsourcing company, on social media, highlighting issues like unexpected fees and poor customer service. Many applicants report being pressured to purchase optional services, leading to significant increases in application costs. Complaints also extend beyond India, with users from the UAE sharing similar grievances.

• 01A year-long investigation revealed that many VFS Global applicants were misled into purchasing optional services, significantly raising costs.
• 02Social media users express frustration over VFS's monopoly in the visa services market, questioning its continued dominance despite numerous complaints.
• 03Complaints include being charged for additional services like document copies and photography during appointments, often without clear communication.
• 04Users describe VFS's practices as 'dark patterns' that contribute to a stressful visa application experience.
• 05Criticism of VFS is not limited to India, with users in the UAE also reporting poor customer service and lack of responsiveness.

The negative experiences shared by users indicate a widespread issue with VFS Global's services, affecting many travelers' visa application processes.