CBSE Faces Backlash Over Dysfunctional Answer Sheet Portal Impacting Students
CBSE’s answer sheet portal chaos leaves lakhs of students stranded, frustrated and unheard
Image: The Times Of India
The Central Board of Secondary Education (CBSE) in India is under fire for a malfunctioning online portal that has left lakhs of Class XII students unable to access their evaluated answer sheets. The technical issues, which persisted for over 24 hours, have caused significant frustration and anxiety, impacting students' academic decisions and timelines.
- 01The CBSE portal for accessing evaluated answer sheets was supposed to open on May 19, 2026, but faced widespread technical issues.
- 02Students reported various problems including login failures, invalid tokens, and server crashes, leading to a chaotic experience.
- 03The deadline for applying for scanned answer sheets has been extended to May 23, but many students feel this is inadequate given the portal's inaccessibility.
- 04Dr. Sanyam Bhardwaj, CBSE's Controller of Examinations, acknowledged evaluation errors can occur, highlighting the need for a reliable review process.
- 05The crisis has raised concerns about the digital preparedness of major examination bodies in India, with students questioning CBSE's accountability.
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The Central Board of Secondary Education (CBSE), responsible for conducting board exams for millions of students in India, is facing severe criticism due to a malfunctioning online portal that has hindered access to evaluated answer sheets for Class XII students. The portal, intended to facilitate the application process for obtaining scanned copies of answer books, was announced to be live on May 19, 2026. However, students encountered numerous technical issues, including login errors, invalid tokens, and server crashes, rendering the portal virtually unusable for over 24 hours. As frustration mounted, CBSE acknowledged the technical glitches and extended the application deadline to May 23, yet many students argue that this extension is meaningless without a functional portal. The ongoing crisis has not only caused academic stress but also raised broader questions about the preparedness and accountability of CBSE, especially during a critical period when students need to make important decisions regarding their marks and further education. The situation underscores the need for improved digital infrastructure and communication from examination bodies to support students effectively.
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The ongoing issues with the CBSE portal directly affect students' ability to access their evaluated answer sheets, which is crucial for their academic progression and college admissions.
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