Delhi Chief Minister Rekha Gupta's surprise inspection at a State Goods and Services Tax (GST) office on April 8 led to the transfer of 162 officials, marking one of the largest administrative reshuffles in recent months. The inspection revealed significant issues regarding attendance, discipline, and delays in public services. Many officials, including senior staff, were found absent during working hours, prompting serious concerns about accountability within the department. Taxpayers reported frustrations over slow services, often needing to make multiple visits for routine tasks due to officials' unavailability. In response, the Chief Minister mandated strict adherence to attendance and punctuality rules, along with a verification of biometric attendance records. The reshuffle included the transfer of various ranks, such as 3 Assistant Commissioners and 58 Section Officers, aimed at improving efficiency and responsiveness in service delivery. This action is part of a broader initiative by the Delhi government to enforce discipline and enhance public service standards through surprise inspections and compliance checks.