Karnataka Launches Innovative 108 Command and Control Centre for Emergency Services
Karnataka CM Siddaramaiah launches 108 command and control centre

Image: Deccan Herald
Karnataka Chief Minister Siddaramaiah inaugurated the 108 Command and Control Centre in Bengaluru, enhancing the operation of emergency ambulance services across the state. This facility integrates with various public service platforms and aims to improve government accountability in emergency healthcare.
- 01The 108 Command and Control Centre is the first of its kind in India, located in Basaveshwaranagar, Bengaluru.
- 02The centre will operate 715 ambulances under the 108 Arogya Kavacha service and 1,000 state sector ambulances.
- 03Emergency treatment during the 'Golden Hour' significantly increases survival rates, with 80% of patients surviving when treated promptly.
- 04The initiative was influenced by successful models in Singapore and aims to improve service delivery previously managed by private organizations.
- 05The command centre features a 50-seat call centre that operates 24/7 to ensure timely ambulance dispatch.
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On Monday, Karnataka Chief Minister Siddaramaiah and Health Minister Dinesh Gundu Rao launched the 108 Command and Control Centre in Bengaluru, designed to enhance the operation and maintenance of emergency ambulance services throughout the state. This pioneering facility is interoperable with several public service platforms, including the national emergency response support system 112 and various helplines. The centre, located in Basaveshwaranagar, is equipped with GPS technology to track health facilities and ambulances. Currently, Karnataka operates 715 ambulances under the 108 Arogya Kavacha service and an additional 1,000 state sector ambulances. Siddaramaiah emphasized the importance of timely emergency treatment, noting that survival rates significantly increase when care is administered during the critical 'Golden Hour.' The initiative aims to address issues experienced with previous private management of the service and has drawn inspiration from successful emergency response models in Singapore. The command centre operates a 50-seat call centre, ensuring that ambulances are dispatched around the clock.
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The establishment of the 108 Command and Control Centre is expected to improve emergency medical response times in Karnataka, potentially saving lives.
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