Uttar Pradesh Government Abolishes Prepaid Electricity Meter System Amid Protests
‘Consumer is God’: UP govt scraps prepaid power meter system after protests
The Indian Express
Image: The Indian Express
The Uttar Pradesh government has decided to discontinue the prepaid electricity meter system following widespread protests over faulty billing. All smart meters will now operate as postpaid connections, with monthly billing resuming and several consumer-friendly measures introduced to address complaints and ensure reliable electricity supply.
- 01Uttar Pradesh government has scrapped the prepaid electricity meter system amid consumer protests.
- 02All smart meters will now function as postpaid connections with monthly billing.
- 03Consumers can clear pending dues in up to 10 installments without immediate disconnection.
- 04The government will investigate companies involved in the installation of faulty meters.
- 05Electricity consumers are urged to update their contact information for timely billing notifications.
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In response to significant protests, the Uttar Pradesh government has announced the discontinuation of the prepaid electricity meter system, reverting to a postpaid model for all smart meters. Energy Minister A.K. Sharma emphasized the importance of consumer satisfaction, stating, 'The consumer is God.' Monthly billing will resume, with bills sent via SMS or WhatsApp, and consumers are expected to pay on time. To ease financial burdens, those with outstanding dues can pay in up to 10 installments. The government has halted the installation of new smart meters and is prioritizing the resolution of complaints regarding existing ones. Following complaints about faulty billing and operational issues, the state Cabinet discussed potential investigations into the companies responsible for the meters. Chief Minister Yogi Adityanath indicated that firms found guilty of irregularities could face serious consequences, including blacklisting and legal action. Sharma defended the smart meter initiative, highlighting its role in improving transparency and reducing billing errors, while also acknowledging initial technical challenges. The government aims to ensure a reliable electricity supply, especially during the summer months, and has called for consumers to disregard misinformation regarding the system.
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This decision will alleviate financial pressure on consumers who struggled with prepaid systems and ensure a more reliable electricity supply during peak demand periods.
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