Bihar is introducing a unified electricity billing system named 'Suvidha Bihar' to streamline services for approximately 22.5 million consumers. The new digital platform, which replaces an outdated system, will be fully operational by June and offers features like daily usage billing and Time-of-Day tariffs to promote efficient energy consumption.

• 01The new system replaces a decade-old billing framework that served only 7 million consumers.
• 02The 'Suvidha Bihar' platform will allow consumers to manage services such as bill payments and grievance redressal in one place.
• 03Time-of-Day tariffs will encourage consumers to use electricity during off-peak hours, with lower rates from 9 am to 5 pm.
• 04The rollout of the unified system follows extensive testing and is expected to enhance service delivery efficiency.
• 05Online services were temporarily suspended for data migration of nearly 10 million consumers prior to the launch.

The new billing system is expected to enhance the efficiency of electricity services, making it easier for consumers to manage their accounts and access services.