The Tamil Nadu Power Distribution Corporation Ltd (TNPDCL) is set to revive its localized helpline, 'Fuse on Call', to enhance the efficiency of addressing power supply complaints in Chennai. This initiative comes in response to feedback regarding delays in the current system, where grievances are reported through a central call center known as 'Minnagam'. Consumers can still report issues via the dedicated number 9498794987, but the new helpline aims to provide a more immediate response, particularly in areas experiencing frequent power outages. TNPDCL has identified specific regions in North Chennai and suburban areas for the reintroduction of this service. Localized reporting will allow field personnel to respond more swiftly to complaints. Consumer activists have expressed support for this initiative, noting that it will facilitate quicker resolutions due to the smaller jurisdiction of local teams. Additionally, some activists have established WhatsApp groups with TNPDCL staff to streamline communication and reporting of electricity issues, indicating a community-driven approach to improving service delivery.