Union Education Minister Dharmendra Pradhan convened a meeting with senior officials from four major public sector banks—State Bank of India, Bank of Baroda, Canara Bank, and Indian Bank—in New Delhi to discuss the overhaul of the Central Board of Secondary Education's (CBSE) Payment Gateway System. Pradhan highlighted the necessity for a 'robust, reliable, and student-friendly' payment ecosystem to facilitate post-examination services such as re-evaluation and obtaining photocopies of answer sheets. He instructed the banks to assist CBSE in developing strong payment protocols to ensure timely transactions, quick resolution of payment issues, and automatic refunds for excess or failed payments. The banks were urged to prioritize this initiative to avoid technical glitches and payment failures in the future. They assured their full support and commitment to implementing enhanced protocols and technical upgrades promptly. This meeting follows previous discussions involving two Indian Institutes of Technology (IITs) to address complaints regarding the onscreen marking system (OMS) and its related issues.