The District Consumer Disputes Redressal Commission has directed Air India to pay ₹50,000 in compensation to Rahul Bhatnagar, a resident of Dhakoli, for cancelling his flight from Bagdogra, West Bengal, just one day before his scheduled return journey on March 23, 2022. The commission, led by president SK Aggarwal, found that Air India did not provide prior notice, alternative arrangements, or any assistance after the cancellation, which was attributed to runway maintenance. Bhatnagar and his family were left stranded and had to arrange their own travel back, incurring costs exceeding ₹50,000 for transport and meals. Air India claimed the cancellation was beyond their control and that the ticket amount had been refunded, but the commission held the airline responsible for failing to assist passengers. The airline is required to pay the compensation within 30 days, with a 6% annual interest penalty for delays.