The Mountain and Meadows Care Group, which operates Crosskill Court in Bridgetown, Nova Scotia, has decided to retain full-time support staff until at least August 2027 following significant backlash from residents. Many seniors were upset after learning that the Nova Scotia Provincial Housing Agency intended to remove these essential staff, which played a crucial role in their decision to move into the facility. Joyce d’Entremont, president and CEO of Mountain and Meadows Care Group, emphasized the importance of continuing care services for residents. While the fee for these services is no longer mandatory, it has increased to accommodate higher wages for support staff. Frances Lourie, an 84-year-old resident, expressed relief at the decision, highlighting the essential role of staff in providing both care and security. Meanwhile, the housing minister, John White, noted that complaints from some residents about the fees prompted the initial removal plan but suggested that residents should have the option to choose whether to pay for continuing care.