Delhi LG Revives 'LG Listening Post' for Public Grievances
‘Your voice matters’: Delhi LG urges public to send grievances via now-revived ‘LG Listening Post’ platform
The Indian Express
Image: The Indian Express
Delhi Lieutenant Governor Taranjit Singh Sandhu has revived the 'LG Listening Post' platform, encouraging residents to submit grievances directly. This initiative aims to enhance responsiveness to civic issues and improve the efficiency of complaint handling.
- 01The 'LG Listening Post' platform is now operational for public grievances.
- 02Residents can submit concerns via the official website, mobile app, or email.
- 03The platform was first introduced in 2007 and is aimed at improving complaint resolution.
- 04A dedicated cell in the LG Secretariat will manage grievances.
- 05Recent complaints related to civic bodies have already been addressed.
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Delhi Lieutenant Governor Taranjit Singh Sandhu has urged residents to utilize the revived 'LG Listening Post' platform to voice their grievances. This initiative, which first launched in 2007, allows residents to submit their concerns through an official website, mobile app, or email. A dedicated cell within the LG Secretariat will handle these grievances, ensuring timely responses. Sandhu emphasized the importance of addressing genuine complaints that reflect broader community issues, stating that many complaints represent the concerns of multiple residents. The platform aims to enhance the efficiency of grievance redressal, with recent complaints already being resolved. Officials are also working on upgrading the app to align with the latest Android versions.
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This initiative allows residents to directly address their civic issues, potentially leading to quicker resolutions and improved community satisfaction.
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