Fans who bought tickets for the FIFA World Cup are expressing dissatisfaction after receiving seats that do not match their purchased categories. FIFA has sold over 3 million tickets across four categories, but an investigation by The Athletic revealed that many fans, like Jordan Likover, received tickets for seats in lower categories than expected. Likover, who purchased a Category 1 ticket but received a Category 2 ticket, voiced his disappointment, stating, 'You can’t change the rules of the game after someone’s played.' In response, FIFA explained that the category maps were designed to provide guidance on seating locations rather than precise seat assignments. This has led to confusion among fans, prompting complaints and discussions of legal action. Many are questioning whether they can receive refunds for their tickets, feeling that they have paid for one product but received another.