Chandigarh Expands Public Services Under Right to Service Act

Original: Chandigarh administration brings 90 more services under RTS Act

Hindustan Times•Apr 3, 20262 min

In a Nutshell

The Chandigarh administration has added 90 new services under the Punjab Right to Service Act, bringing the total to over 700 services. This initiative aims to enhance public service efficiency with defined timelines for various services, including driving licenses and property transfers.

Key Points

01Chandigarh now offers over 700 services under the Right to Service Act.
02New services include driving licenses, property transfers, and educational certificates.
03Timelines for service delivery have been established, ranging from 1 day to 50 days.
04A structured complaint system is in place for service delays.
05Each department will have designated officers to ensure compliance.

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Full Summary

In a significant move to improve public service delivery, the Chandigarh administration has notified 90 additional services under the Punjab Right to Service Act, which has been extended to Chandigarh. This brings the total number of services covered to over 700. The newly added services include various functions from the Estate Office, such as obtaining a No Objection Certificate (NOC) for property transactions, which will now be processed within 50 days for uncontested cases. Other services include driving licenses, vehicle registrations, and educational certificates, with timelines ranging from 1 day for learner's licenses to 50 days for certain property transfers. To address service delays, a complaint system has been established, allowing residents to lodge grievances online. Each department will have a designated officer to ensure compliance with these timelines, enhancing accountability and efficiency in public service delivery.

Key Figures

90

Number of new services added

700

Total number of services covered under the Act

1

Days to obtain a learner's license

50

Days for uncontested property transaction NOC

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Why It Matters

This expansion means residents in Chandigarh can expect faster access to essential services, improving overall efficiency in public administration.

Who is affected

Residents of Chandigarh seeking various public services.

What to know

Residents should familiarize themselves with the new timelines and utilize the complaint system if services are delayed.

FAQ

The Punjab Right to Service Act is legislation that aims to ensure timely delivery of public services by setting fixed timelines for various services.

You can lodge a complaint by visiting the official website and using the 'Register Complaint' section to submit your grievance with necessary details and supporting documents.

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