Canvas Outage Linked to ShinyHunters Cyber Attack: Users Urged to Stay Cautious
Canvas down today: Amid outage issues; chilling Shinyhunters hack message emerges - how to fix
Hindustan Times
Image: Hindustan Times
Canvas, a cloud-based Learning Management System by Instructure, faced a significant outage affecting over 8,000 users, allegedly linked to a hack by the ShinyHunters group. Users are advised to avoid interacting with any messages from the hackers and await further updates from Instructure as they investigate the incident.
- 01Canvas experienced a major outage impacting over 8,000 users.
- 02A message from the ShinyHunters group claimed responsibility for the hack.
- 03Users are advised not to engage with any messages or links from the hackers.
- 04Instructure is investigating the incident with outside forensic experts.
- 05ShinyHunters is known for extorting SaaS providers and has targeted other companies in the past.
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On Thursday, Canvas, a cloud-based Learning Management System developed by Instructure, faced significant outages affecting around 8,137 users. Reports indicated that a message from the hacking group ShinyHunters appeared on the platform, claiming responsibility for the breach. Users expressed frustration, particularly students who were preparing for exams, as the outage disrupted their access. The message from ShinyHunters warned that schools could face data leaks unless they negotiated a settlement by May 12, 2026. Instructure confirmed that Canvas, Canvas Beta, and Canvas Test were unavailable and stated they are investigating the issue. They previously disclosed a cybersecurity incident on May 3, 2026, involving a criminal threat actor. ShinyHunters, active since 2020, is known for targeting software-as-a-service providers and employing extortion tactics rather than ransomware. Users are urged to avoid clicking on any links associated with the hackers and to await further updates from Instructure regarding the situation.
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The outage disrupts educational activities, particularly affecting students preparing for exams and institutions relying on Canvas for learning management.
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