New Guidelines Issued by Indane, HPCL, and Bharat Gas to Combat LPG Delivery Scams
LPG delivery scam alert: Indane, HPCL and Bharat Gas issue new guidelines to curb OTP fraud
Hindustan TimesImage: Hindustan Times
Indane, HP Gas, and Bharat Gas have issued new guidelines to protect domestic LPG consumers from rising digital delivery scams. Customers are warned against sharing their Delivery Authentication Code (DAC) prematurely, as fraudsters impersonate delivery officials to access bank accounts. The advisory includes safety protocols to ensure secure transactions.
- 01LPG companies warn against sharing Delivery Authentication Codes (DAC) with anyone other than delivery personnel.
- 02Scammers are using fraudulent messages and calls to trick consumers into sharing sensitive information.
- 03Official communications will come from verified sender IDs, not personal mobile numbers.
- 04Consumers should only share DAC when the delivery personnel are physically present.
- 05Current LPG prices remain stable amid global market fluctuations, but future increases may occur.
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Indane, HP Gas, and Bharat Gas have alerted domestic LPG consumers about a surge in digital delivery scams, urging them to be cautious with their Delivery Authentication Codes (DAC). Scammers are increasingly impersonating delivery officials, sending fake SMS and WhatsApp messages that appear to be legitimate delivery alerts. Victims often receive follow-up calls from fraudsters claiming that cylinder delivery will be canceled unless they share their DAC or One-Time Password (OTP) for verification. The companies emphasize that the DAC should only be shared with delivery personnel at the time of delivery and that consumers should verify sender IDs to avoid falling victim to scams. Messages from personal mobile numbers should be considered suspicious, and consumers are advised not to provide DAC over calls or third-party links. Current LPG prices for a 14.2 kg cylinder vary by city, with New Delhi priced at ₹903.00 and Bengaluru at ₹915.50. While prices are stable for now, experts warn that rising Brent crude prices could lead to increases in non-subsidized fuel rates in the near future. Consumers are encouraged to book LPG through official apps for enhanced security.
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These guidelines aim to protect consumers from financial losses due to scams, ensuring safe transactions during LPG deliveries.
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