RBI Proposes New Safeguards to Combat Digital Payment Fraud
RBI moots safeguards to curb digital payment fraud: How will they protect bank customers?
Mint
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On April 9, 2026, the Reserve Bank of India (RBI) released a discussion paper proposing measures to combat the rising threat of digital payment fraud, which has surged over tenfold in the past five years. Key suggestions include a time lag for high-value transactions, enhanced protections for vulnerable groups, and controls for customers to manage their digital payments.
- 01Digital payment fraud has increased over tenfold in five years, from 2.6 lakh cases in 2021 to 28 lakh in 2025.
- 02The RBI proposes a one-hour time lag for transactions over ₹10,000 to allow reconsideration.
- 03Enhanced safeguards for individuals aged 70 and above and those with disabilities will require a trusted person for high-value transactions.
- 04New measures aim to limit the use of 'mule accounts' by capping annual credits at ₹25 lakh.
- 05Customers will gain more control over their transactions with options to switch payment modes and set limits.
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The Reserve Bank of India (RBI) has proposed a series of measures aimed at curbing the alarming rise in digital payment fraud, as highlighted in its discussion paper released on April 9, 2026. Over the past five years, fraud cases related to digital payments have skyrocketed from 2.6 lakh in 2021 to 28 lakh in 2025, with the total monetary value of these frauds increasing from ₹551 crore to ₹22,931 crore during the same period. To tackle this issue, the RBI suggests implementing a one-hour time lag for transactions exceeding ₹10,000, allowing users to reconsider their decisions and potentially cancel suspicious transactions. Additionally, the RBI aims to protect vulnerable groups, such as individuals aged 70 and above and those with disabilities, by requiring them to designate a 'trusted person' for transactions above ₹50,000. To prevent the misuse of bank accounts as 'mule accounts', the RBI proposes a cap on annual credits at ₹25 lakh for low-credit turnover accounts. Furthermore, customers will be empowered with controls to manage their digital payment settings, including a 'kill switch' to disable all transactions. These measures are expected to significantly enhance customer safety and reduce the incidence of fraud in digital payments.
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These measures will provide enhanced security for bank customers, particularly vulnerable segments, reducing the risk of financial loss due to fraud.
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