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CBSE Revaluation Portal Disrupted by Cyberattack, Payment Issues Resolved
Officials blame cyberattack for CBSE revaluation portal glitches
Hindustan Times
Image: Hindustan Times
The Central Board of Secondary Education's (CBSE) revaluation portal experienced significant disruptions due to a cyberattack that affected payment processing for around 50 Class 12 students. The portal, which has been offline since May 26, is set to reopen on June 1 after corrective measures were implemented.
- 01The cyberattack targeted the payment gateway of the CBSE revaluation portal, causing fee display errors for students.
- 02Approximately 50 students were impacted, with fees incorrectly showing as low as Re 1 and as high as ₹68,000.
- 03CBSE has switched from HDFC Bank's payment gateway to systems from four public sector banks to enhance security.
- 04An independent audit of the portal's code and payment systems is being conducted by experts from IIT Madras and IIT Kanpur.
- 05The portal is expected to reopen on June 1, allowing students to submit objections regarding their evaluated answer sheets.
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The Central Board of Secondary Education (CBSE) faced a major disruption of its revaluation portal due to a cyberattack that compromised the payment gateway, affecting approximately 50 Class 12 students. The attack, which occurred shortly after the portal's launch on May 19, resulted in erroneous fee displays during transactions, with some students seeing fees as low as Re 1 and others as high as ₹68,000. In response, the CBSE has removed HDFC Bank's payment gateway and integrated systems from four public sector banks: State Bank of India, Canara Bank, Indian Bank, and Bank of Baroda. The portal has been offline since May 26 and is now scheduled to reopen on June 1, allowing students to submit objections after reviewing their scanned answer sheets. To ensure the platform's reliability, CBSE has enlisted experts from IIT Madras and IIT Kanpur to conduct a thorough technical review. The education ministry has confirmed that no student data was compromised during the incident.
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The cyberattack has delayed the revaluation process for Class 12 students, affecting their ability to contest evaluation results.
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