Kashi Vishwanath Temple Trust Enhances Visitor Experience with Multilingual Staff
Kashi Vishwanath Temple Trust to deploy multilingual staff for devotees
Hindustan Times
Image: Hindustan Times
The Shri Kashi Vishwanath Temple Trust in Varanasi, India, is set to deploy multilingual staff to assist devotees from diverse backgrounds. This initiative includes an app-based system for collecting visitor information to improve communication and enhance the overall experience at the temple.
- 01Multilingual staff will assist devotees at the Kashi Vishwanath Temple.
- 02An app-based system will collect visitor information for better service.
- 03Devotees will not need to install any apps; data will be processed internally.
- 04The initiative aims to address communication barriers for visitors.
- 05Free darshan provisions for local residents will remain unchanged.
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The Shri Kashi Vishwanath Temple Trust, located in Varanasi, Uttar Pradesh, India, is implementing a new initiative to enhance the experience of its diverse visitors. Trust CEO Vishwa Bhushan announced that trained personnel proficient in multiple languages will be deployed to assist devotees facing communication barriers. To facilitate this, an app-based system has been introduced to collect essential details from visitors, including Aadhaar information. This data will help classify devotees by region and language, ensuring that staff can provide tailored assistance. Bhushan emphasized that there is no need for devotees to download any additional apps, as the system is designed for internal data processing. This initiative, effective from May 1, also aims to improve security by retaining visitor identity information for a limited time. Additionally, the existing provision for local residents to access free darshan through a designated entrance will continue unchanged.
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This initiative will significantly improve the experience for both domestic and international visitors, making it easier for them to navigate the temple and its services.
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