Meta's AI Support Bot Exploited by Hackers to Take Over Instagram Accounts
Hackers tricked Instagram AI into letting them take over high-profile accounts [Video]
![Hackers tricked Instagram AI into letting them take over high-profile accounts [Video]](/_next/image?url=https%3A%2F%2F9to5mac.com%2Fwp-content%2Fuploads%2Fsites%2F6%2F2026%2F06%2FHackers-tricked-Meta-AI-into-letting-them-take-over-high-profile-accounts.jpg%3Fquality%3D82%26strip%3Dall&w=1200&q=75)
Image: 9to5 Mac
Hackers exploited Meta's AI support chatbot to take control of several high-profile Instagram accounts, including those of the White House and US Space Force. In a separate initiative, Meta is testing new protections for teenage users to limit exposure to potentially harmful content.
- 01Hackers tricked Meta's AI chatbot into allowing password resets for Instagram accounts without user authentication.
- 02High-profile accounts compromised include the Obama-era White House and US Space Force's chief master sergeant.
- 03The exploit involved selecting the AI support assistant during the password reset process.
- 04Meta has since blocked the method used in the attack.
- 05Meta is rolling out new features to limit harmful content exposure for teenage users.
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Hackers successfully manipulated Meta's AI-powered support chatbot to gain access to multiple Instagram accounts, including those belonging to the White House and the US Space Force. The attackers executed a simple password reset process by selecting the AI support assistant, which allowed them to change account details without being logged in. This incident highlights vulnerabilities in Meta's security measures, although the company has since blocked the method used in the attack. In a positive development, Meta is also testing new protective features aimed at teenage users. These features are designed to limit the frequency of exposure to content that may negatively impact mental health, such as posts related to nutrition and anxiety. The company reports that initial tests have shown success, and the new protections are set to be implemented globally.
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The hacking incident raises concerns about the security of high-profile accounts on social media platforms, potentially affecting public trust.
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