In Australia, the integration of algorithms into welfare programs, particularly the National Disability Insurance Scheme (NDIS) and the Support at Home program, has sparked significant debate. The Integrated Assessment Tool, used to determine home-care funding for older Australians, relies on a structured digital assessment that classifies individuals into funding categories based on their needs. Critics argue that this approach, while aiming for consistency, sacrifices the nuanced understanding that human assessors provide. The Commonwealth Ombudsman is currently investigating complaints regarding this assessment tool, highlighting concerns over transparency and accountability in algorithmic decision-making. As of late March 2023, approximately 800 individuals have formally requested reviews of their assessments, with reports indicating that many are receiving lower funding than before, despite increased care needs. Minister for Aged Care Sam Rae defended the reforms, citing previous misallocations of A$4 billion under the old system. However, critics emphasize that fixing allocation errors does not equate to creating a fair and understandable system for older Australians. They call for the government to pause the use of the classification algorithm until the investigation concludes and to publish the algorithm and its underlying logic for public scrutiny.