Two American tourists, Nicole Ann and her companion, were shocked to find themselves charged £38 for two small ice cream cups at the Don Nino gelato shop in Rome, located near the historic Piazza Navona. Initially, they expected to pay £14 for their order, as each scoop was priced at £3.50. However, the bill skyrocketed due to the addition of unexpected toppings, including a £4.30 cannolo and £1.70 whipped cream, which they thought were complimentary. Nicole misheard the total, thinking it was £12, only to be surprised by the final amount. She criticized the experience as a 'tourist trap scam,' noting it was the worst gelato she had during her ten-day stay in Italy. The gelato shop has a poor rating of 2.5 stars on TripAdvisor, with other customers sharing similar grievances. Many advised future visitors to steer clear of touristy spots to avoid inflated prices and disappointing experiences.