The National Consumer Disputes Redressal Commission (NCDRC) has awarded ₹2 crore (approximately $240,000 USD) to the family of Shanti Devi, who died following a botched surgery in 2012 where her healthy left kidney was removed instead of the diseased right kidney. The commission, led by President A P Sahi and member Bharatkumar Pandya, described the incident as one of the gravest forms of medical negligence. Shanti Devi had sought treatment for abdominal pain and was diagnosed with severe hydronephrosis in her right kidney. Despite clear medical reports indicating the right kidney was diseased, the surgeon, Dr. Rajeev Lochan, mistakenly removed the left kidney during the surgery on May 6, 2012. Subsequent examinations revealed that the right kidney remained intact. The NCDRC noted that the doctor acknowledged making a right-sided incision but removing the wrong kidney. The commission also highlighted findings from the Uttar Pradesh Medical Council, which suspended Dr. Lochan for two years due to negligence and submission of a forged case sheet. Shanti Devi remained on dialysis for nearly two years before her death on February 20, 2014. The NCDRC mandated the surgeon to pay ₹1.5 crore for negligence, ₹10 lakh each for loss of consortium, and ₹1 lakh for legal expenses, with interest accruing until payment.