Halifax Issues Guidance on Replacement Visa Debit Card Activation
Halifax update as customers may need to provide a code
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Halifax has updated customers regarding the process for receiving and activating replacement Visa debit cards. Customers should expect their new cards within five working days before the old ones expire. Activation of the contactless feature requires a Chip and PIN transaction.
- 01Replacement Visa debit cards are typically sent within five working days before the old card expires.
- 02To activate the contactless feature, customers must perform a Chip and PIN transaction.
- 03Customers can order a new card via the mobile app, online banking, or by calling Halifax customer service.
- 04If a card is lost or stolen, customers should call a dedicated number for immediate assistance.
- 05Halifax customer service lines are open daily from 8am to 6pm, excluding bank holidays.
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Halifax has provided important updates regarding its replacement Visa debit card process following a customer inquiry on social media. The bank confirmed that replacement cards are usually dispatched within five working days and should arrive before the current card expires. Customers must activate the contactless feature on the new card by making a Chip and PIN transaction at a store or cash machine. If a card is damaged or not functioning, customers can easily request a replacement through the Halifax mobile app, online banking, or by calling customer service. For lost or stolen cards, a specific helpline is available. Halifax's customer service operates daily from 8am to 6pm, ensuring support is accessible to account holders.
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These updates ensure that Halifax customers are informed about the timely receipt and activation of their debit cards, which is crucial for uninterrupted access to banking services.
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