PagerDuty Discusses CEO Transition at Bank of America Conference
PagerDuty, Inc. (PD) Presents at Bank of America 2026 Global Technology Conference Transcript

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During the Bank of America 2026 Global Technology Conference, PagerDuty's Executive Chair Jennifer Tejada and new CEO John DiLullo outlined the company's leadership transition and positive business developments, including improved retention and growth strategies.
- 01Jennifer Tejada is the Executive Chair of PagerDuty, and John DiLullo is the new CEO.
- 02The leadership transition was prompted by stabilized retention challenges and accelerating growth.
- 03PagerDuty has achieved five consecutive quarters with over 600 new customer logos.
- 04The company is shifting from a seat-based pricing model to a platform and usage-based pricing model.
- 05The Board felt confident in the transition due to positive indicators in the business.
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At the Bank of America 2026 Global Technology Conference, PagerDuty's Executive Chair Jennifer Tejada and newly appointed CEO John DiLullo discussed the company's recent leadership transition and its strategic direction. Tejada explained that the timing for the change was appropriate due to two key factors: the stabilization of retention challenges and the acceleration of growth levers within the business. She highlighted that PagerDuty has successfully secured over 600 new customer logos for five consecutive quarters, indicating a solid customer acquisition trend. Additionally, the company is transitioning its pricing strategy from a traditional seat-based model to a more flexible platform and usage-based pricing model, which is expected to enhance revenue streams. Tejada expressed confidence in the new leadership and the overall positive trajectory of the company, suggesting that these developments provide a strong foundation for future growth. The discussion emphasized the Board's commitment to finding a capable leader to guide PagerDuty through this pivotal phase.
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