Uttar Pradesh Police Enhances Cyber Helpline and Fraud Mitigation Efforts
UP Police doubles cyber helpline capacity, expands banking network to curb online fraud
The Times Of India
Image: The Times Of India
The Uttar Pradesh Police has significantly upgraded its cybercrime response capabilities by expanding the Cyber Fraud Mitigation Centre and increasing the 1930 Cyber Helpline's capacity to 80 operator seats. This enhancement aims to improve real-time responses to cyber financial fraud, with a focus on swift action to protect victims' funds.
- 01The Cyber Fraud Mitigation Centre (CFMC) now operates with 80 operator seats, nearly six times the initial capacity.
- 02The 1930 Cyber Helpline was expanded from 20 to 80 seats, enhancing its ability to respond to cyber fraud cases.
- 03From April 2025 to April 2026, the initiative helped save ₹466.9 crore (approximately $56 million USD) by freezing fraudulent transactions.
- 04The CFMC has integrated 19 banks into its response system, significantly reducing the time to freeze suspicious transactions.
- 05The lien efficiency for freezing transactions linked to cyber fraud complaints reached a record 37.3% in April 2026.
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The Uttar Pradesh Police has inaugurated an upgraded Cyber Fraud Mitigation Centre (CFMC) and expanded the 1930 Cyber Helpline capacity to 80 operator seats, significantly enhancing the state's ability to combat cyber financial fraud. This upgrade, led by Director General of Police Rajeev Krishna, aims to improve real-time responses to cybercrime, emphasizing the importance of immediate reporting to prevent financial losses. The CFMC now collaborates with 19 banks, including major institutions like SBI and HDFC Bank, to streamline responses to suspicious transactions. This partnership has already demonstrated its effectiveness, saving ₹466.9 crore (approximately $56 million USD) from April 2025 to April 2026 by securing liens on fraudulent transactions. The improvements in lien efficiency, which reached a record 37.3% in April 2026, highlight the success of this initiative in protecting victims and disrupting cybercriminal networks.
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The expanded cyber helpline and CFMC will enhance the state's ability to address and mitigate cyber financial fraud effectively.
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