On Thursday, grocery delivery service Instacart experienced a significant outage, impacting its shopper app and causing disruptions for thousands of users across the United States. According to outage tracker Downdetector, more than 4,000 reports were submitted, with users in major cities such as San Francisco, Jacksonville, Chicago, and Los Angeles reporting issues. Many shoppers took to social media to express their frustrations, stating they were unable to complete deliveries or access customer information while working on orders. In response to the situation, Instacart acknowledged the outage and confirmed that its IT team is actively working to resolve the problem as quickly as possible. The company has apologized for the inconvenience caused to its users and shoppers alike.