Greggs, the popular UK bakery chain, is trialling self-service checkouts at its inaugural Express unit located near Glasgow Airport, operated by franchise partner Motor Fuel Group (MFG). This new initiative, which began this month, aims to enhance customer convenience and speed, allowing patrons to quickly grab their favorite baked goods and hot drinks. Over the next few months, the company will monitor customer behavior and responses to these self-service options across a limited number of units situated in travel hubs. Tony Rowson, Greggs' property director, highlighted that this trial is part of their strategy to improve customer experience while supporting the company's growth ambitions. Additionally, Greggs has recently launched Bitesize Greggs, catering to high-footfall areas with smaller offerings, with three locations currently operational. However, the company has faced backlash from customers due to a price increase in its meal deal, which now costs £5.25, surpassing prices at competitors like Waitrose.